CK Public Health Conducts Community Survey

community survey with question mark balloons

In the coming days, you may get a phone call to ask about your perceptions, beliefs and behaviours related to COVID-19.

CK Public Health is partnering with Ipsos, a Canadian-based market research and public opinion firm, to complete a survey that will help guide the local public health response to the COVID-19 pandemic. Ipsos interviewers will be calling a random selection of households in Chatham-Kent beginning October 22nd, for approximately 2 weeks.

In addition to questions about perceptions, beliefs and behaviours related to COVID-19, the interviewers will ask general questions such as age, gender, education, employment status, income, and ethnicity to help better understand the survey responses. The interviewer will not ask for your name, address or other personal information like your bank account or Social Insurance Number.

CK Public Health thanks you in advance for helping us to learn more about COVID-19 in our community.

For more details about the survey, please review the FAQ below:


Frequently Asked Questions 

Community Survey on COVID-19 in Chatham-Kent – October 2020

What is the purpose of the Community Survey?

To gather information from residents in Chatham-Kent to better understand:

  • perceived risk and concern related to the COVID-19 pandemic;
  • perceptions and behaviours regarding COVID-19 public health measures;
  • COVID-19 and influenza vaccination intention and beliefs;
  • perceptions regarding CK Public Health’s response.

The results from this survey will further inform CK Public Health’s planning and evaluation efforts in response to the pandemic.

How did you get my telephone number?

Your number was randomly selected using a computer program from a publicly available database.

Who will be interviewing me?

CK Public Health has contracted Ipsos, a Canadian-based market research and public opinion firm, to conduct this study. Ipsos telephone interviewers will be calling you to ask you to participate in the survey. Households will be called, beginning October 22nd, for approximately 2 weeks.

How long is the survey?

The survey will take approximately 15 minutes of your time. If you are not available at the time Ipsos calls you, you can book a day and time with the interviewer that is more convenient for you.

Do I need to participate?

The survey is completely voluntary. You can choose to not participate in the survey or choose to decline specific questions in the survey if you are not comfortable answering. We welcome you, however, to participate. Your opinions matter.

Can I complete the survey if I am not called?

No, at this time we are only collecting data from a random sample of Chatham-Kent residents. This is the best way to provide results that represent the entire community. The results of this survey will provide baseline information that may direct future data collection activities.

Is my information confidential?

Yes, your responses will be confidential and anonymous. We will not be collecting your name, address or other personal information. Responses to questions in the survey will in no way be linked to an individual person.

Who do I contact for more information?

If you have any questions or concerns about the survey, please contact:

Laura Zettler

Epidemiologist, CK Public Health

226.312.2023 ext. 2407 lauraz@chatham-kent.ca