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Chatham-Kent Public Health is conducting a phone survey over the next few weeks to gather information about the public’s communication methods, and their familiarity, awareness and perceptions of the health unit and the programs and services offered.
 
Ipsos Public Affairs will be conducting the survey on behalf of the health unit and will randomly select adults (18+) in Chatham-Kent to participate. Residents are encouraged to take the time to complete this confidential and anonymous survey if they are called. The results will inform future work of the health unit.
 
Those with questions or concerns about the survey can call Chatham-Kent Public Health at 519-352-7270

What is the purpose of the Community Survey?

The purpose of the survey is to gather information about familiarity, perceptions, awareness and satisfaction with the health unit and the programs and services we offer, and to understand how best to communicate with Chatham-Kent residents about public health programs and information.

How did you get my telephone number?

Your number was randomly selected using a computer program from a publicly available database.

Who will be interviewing me?

Chatham-Kent Public Health has contracted Ipsos, a Canadian-based market research and public opinion firm, to conduct this study. Ipsos telephone interviewers will be calling you to ask you to participate in the survey.

How long is the survey?

The survey will take approximately 15 minutes of your time. If you are not available at the time Ipsos calls you, you can book a day and time with the interviewer that is more convenient for you.

Do I need to participate?

The survey is completely voluntary. You can choose to decline to participate in the survey or choose to decline specific questions in the survey if you are not comfortable answering. We welcome you, however, to participate. Your opinions matter.

Can I complete the survey if I am not called?

No, at this time we are only collecting data from a random sample of Chatham-Kent residents. This is the best way to provide results that represent the entire community. The results of this survey will provide baseline information that may direct future data collection activities.

Is my information confidential?

Yes, your responses will be confidential and anonymous. We will not be collecting your name, address or other personal information. Responses to questions in the survey will in no way be linked to an individual person.

Who do I contact for more information?

If you have any questions about the survey, please contact:

Laura at lauraz@chatham-kent.ca

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